Forex Managed Accounts (PAMM) Frequently Asked Questions
What is PAMM-contact information filled after the participation request in the Forex Managed Accounts (PAMM) system and what it is for?
This information will be delivered to your investment operations counterparties. If you invest money or you receive investments you get the contact information automatically from another side and inversely. It allows to provide relation between the investment operations participants, as the Company turns out to be an intermediary from the technical aspect giving a guarantee of refund and the trader's interest, but not bothering other cooperation issues of a Managing Trader and Investor.
What account currency is required for taking part in the Forex Managed Accounts (PAMM) system?
Presently, only dollar accounts can be registered in the PAMM-system of InstaForex Company. In case you do not have a dollar account you can open it in a real time mode using the company's website.
Can you guarantee that the Managing Trader will not lose my money?
PAMM-account system by InstaForex Company does not give a guarantee of making profit by the managing traders. It is meant for ensuring the technical coordination between Managing Traders and Investors which includes entirely automatical monitoring of Traders' PAMM-accounts, money acceptance and refund. Therefore, the system guarantees your funds protection, so they won't be withdrawn by a Managing Trader. Moreover, the system assures that you can receive your funds form the Managing Trader's account at short notice during 30-60 minutes after requesting (depending on in which moment between synchronizations a refund request is made).
Can the Managing Trader withdraw my invested funds?
PAMM-account system of InstaForex Company protects Investors from the risk of funds withdrawal by a Managing Trader. Managing Trader can withdraw only his share of PAMM-account, not involved in the deals. PAMM-account system of InstaForex Company protects Investors from the risk of funds withdrawal by a Managing Trader. Managing Trader can withdraw only his share of PAMM-account, not involved in the deals.
Can there occur a situation when a refund request by the investor can cause Stop Out immediately on the Managing Trader's account?
If the investors share on the account is over 90% and there are few of them or just one investor - then such situation can happen. But the Forex Managed Accounts (PAMM) system accepts funds for managing from hundreds of Managing Traders that means the possibility of keeping funds from hundreds of investors on one trading account, and the probability of simultaneous withdrawal is very low and inversely proportional to the number of attracted investors.
Where can I see the current profit which can be withdrawn from the Managing Trader account?
In the personal cabinet of the main menu choose "PAMM-system", then on the opened page use the link "My Investments". But for the Investor it is possible to withdraw only the TOTAL investment amount. If you are planning to withdraw funds from the Managing Trader account partly you should make some more investments of less volume in his account. It will allow to withdraw each investment in particular.
I am an Investor and I've sent the investment request. The Managing Trader has neither accepted it nor rejected it. What is the validity term of a request and when will the investment amount return to my trading account?
If the Managing Trader is inactive after receiving a request during 72 hours - this amount will return to your trading account of Investor automatically.
Can I withdraw my profit not returning the investment?
Yes, you can. In order to receive part of profit, use Rollover option, which is available in the Investments section of the PAMM-cabinet. This option is active only for profitable investments. Both Managing Trader and Investor can enable the option.
What is rollover in InstaForex Forex Managed Accounts (PAMM) system?
Rollover is an option that allows withdrawing profit not returning the investment. The option also comprises the system of profit distribution between an Investor and a Managing Trader according to the yield interest of both parties.
Can a Managing Trader disactivate the PAMM-service (refuse from participation in monitoring)?
If you want to register in the Forex Managed Accounts (PAMM) system as another participant (Investor or Managing Trader and inversely) you just have to open a new trading account. InstaForex Company does not put any limits for the number of opened trading accounts. In near time, there will be added the function "Hide account from monitoring" which will allow to remove account from monitoring.
Can I invest bonus funds in a Managing Trader account?
Yes, you can, completely or partly. Presently, there is only one constraint: the bonus cannot be saved on the trading account if the whole deposit was invested in Managing Trader's account. In this case, the bonus will be cancelled.
Which personal data of a Managing Trader is visible for Investor?
Before investing an Investor sees in the monitoring the Managing Trader's account number, project name, ICQ and Yahoo numbers (always) and also name and e-mail of a trader if he allowed to show it. Additional information displaying is possible after investing.
Which personal data of an Investor is visible for Managing Trader?
Managing Trader sees the account number of the Investor and also his phone number and e-mail registered in the Forex Managed Accounts (PAMM) system.
If the investor replenishes his account, receives bonus and then invests funds in the trading accounts will the bonus be cancelled?
The Welcome Bonus will not be cancelled.
Where the Investor can see the commission size charged from profit and set by the Managing Trader?
At the monitoring table. If the investment is already completed then also in the section "My investments".
After what time the funds deposited by the account holder will be displayed in the Monitoring of PAMM-accounts?
On average, during 2-3 hours (refreshment once in 3 hours), during 5-10 minutes for monitoring (exclusively of the chart).
How the loss is divided between the Managing Trader and the Investor? Proportionate to their shares participating in the trading or in accordance with the profit allocation?
The loss is divided proportionate to the investor and managing trader shares in the account. Percentage of the profit charged by a trader for funds management is not taken into account.
